Voice of the Customer – Strategy

Voice of the Customer Strategy

During this Customer Success Leadership Roundtable hosted by SuccessHACKER Co-Founder & COO, Andrew Marks, David Ellin, Chief Customer Officer & Senior Consultant at Centric Leadership Strategies joins panelists Melinda Gonzalez, Vice President of Customer Success for Pendo.io, and Steve Bernstein, Principal at Waypoint Group, to discuss strategy and execution of Voice of the Customer programs, and answer questions from the global customer success community.

Hear the what, why, and how here.

If you’re challenged with not having a good grasp on your customer’s sentiment about your people, products, and services. We can help. Click here to schedule a free 45-minute collaboration session.